Enterprise Technology Expertise.
Built for Small Businesses & Nonprofits.
I help small businesses and nonprofits modernize customer-facing and operational systems - combining thoughtful technology decisions, practical AI, and hands-on execution.
Enterprise Experience, Designed for Smaller Teams
After years working with large organizations, I saw how powerful technology can be when it’s aligned with clear goals, strong leadership, and the people it’s meant to serve.
I also saw the gap. Large organizations had access to strategy, systems, and support, while small businesses and nonprofits were expected to create just as much impact with fewer resources and fragmented tools.
I founded experTribe to close that gap. I work with smaller teams to design customer-facing and operational systems that are intentional, practical, and easier to live with—so technology supports the work you do every day, without unnecessary complexity.
Most work happens in months, not years — so progress feels real, not theoretical.
You work with me throughout, no handoffs, no junior layers, and no lost context.
From client intake to internal workflows, technology should fit your operations - not force you into templates that don’t.
I Help Teams Improve Customer-Facing Systems
Teams come to me at different stages. Some are trying to make sense of how technology and AI could better support their customer-facing work. Others need help deciding what to fix, what to build, or how to make existing systems work better for the people using them.
AI Workshops & Training
I help teams understand how AI fits into their customer facing operations and productivity. Through hands-on sessions focused on real scenarios, we create shared understanding and surface opportunities where technology can make work easier and more effective.
Technology Strategy & Advisory
I work with leaders to think through how customer-facing systems and operational tools support the way their organization actually works. This includes intake, service delivery, case or client management, and the internal workflows behind them. Together, we identify where technology can reduce friction, improve clarity, and make work easier for staff and the people they serve - with AI incorporated thoughtfully where it adds value.
Solution Development & Implementation
When it's time to move from planning to action, I work alongside your team to design and implement solutions that fit your organization. This includes custom applications, automation, and integrated systems built to support real workflows and evolve as your needs change.
CRM Platform Support & Optimization
for select ongoing clientsFor organizations already using a CRM, I provide ongoing support and optimization to help systems stay aligned with evolving needs. This work focuses on improving usability, refining processes, and making sure your CRM continues to support your team as priorities change.
Trusted by Organizations Like Yours
"I have known and worked with the leadership of experTribe for over a decade. I admire their focus on first understanding the true problem to be solved and then aligning the people, processes, technology, and data to address that true problem. They are thoughtful listeners and intentional partners."
— Donna Peters, Management Consulting Partner, Founder
"experTribe under Agnes's leadership is a winning combination. Agnes offers a unique intuitive ability to see the full picture of an organization and advance people, processes, and technology initiatives with an eye towards decreasing risk and maximizing value. Impressive!"
— Connilee Walter, Senior Director
Ready to Talk Through What’s Next?
Start with a free 30-minute strategy call. We’ll talk through your goals and decide what a practical next step looks like.